The Leadership Team Dynamics Program
“We are what we repeatedly do… excellence, then, is not an act, but a habit.”
— Interpreted from Aristotle by Will Durant
Leadership Team Dynamics is our program for leadership team alignment and behavior change. Leaders develop skills and behaviors that establish trust, psychological safety, and stronger connections on their team. They thrive more as individuals, operate better as a team, and coach better as bosses. The result is that leadership words and actions become culture at scale.
The program framework has five elements. We begin with building a foundation of vital soft skills, then focus on creating effective team dynamics with team coaching. We complement the teamwork with individual executive coaching to foster personal and professional development. Continuous stakeholder feedback and measuring relationship strength provide evidence of progress and insights for coaching.

Element 1. Foundations
Foundations is a one-day program that sets the stage for the Leadership Team Dynamics Program.
During three 2-hour workshops, we uncover how to use leadership power and influence to create trust, psychological safety, and strong connections that lead to higher performance and greater well-being.
- Clarifying Purpose, aligning Values, and revealing Norms.
- Inspiring Motivation and fostering Change.
- Seeing and closing Experience-Expectation Gaps.


Element 2. Gaps & Nudges Workshop
The Gaps & Nudges Workshop focuses on understanding team dynamics. We start by identifying experience-expectation gaps on the leadership team. Then the team works together to prioritize those gaps and behavior changes that will close those them.
Element 3. Leadership Huddles
Team coaching continues the learning and growth journey, helping the leadership team reinforce foundations, maintain a growth mindset, and get mental models right. Monthly Huddles begin with a retrospective of progress towards closing experience-expectation gaps, identify additional areas for improvement, and include whiteboard sessions to foster peer collaboration in solving issues.


Element 4. Executive Coaching
Individual Coaching complements the team focused elements of the Program, focusing on inspiring personal and professional potential.
Dr. Hurley uses a stakeholder-based approach to engage each executive in a thought-provoking, data driven process. He rapidly develops behaviors and coaching skills that positively impact the executive, leadership team, and organization.
The 5th Element. Continuous Measurement & Feedback
Putting Hard Metrics on the Soft Stuff
Our proprietary TrustMetryx™ software measures and tracks how leader behavior and team dynamics affect people’s work experience and performance
Dr. Hurley uses TrustMetryx feedback to dynamically steer coaching conversations and incorporate leadership development into day-to-day work.

Program ROI: Measurable, Observable Results
We conclude the program when results have been achieved – typically in 6 to 12 months – based on four factors:
- Consistent TrustMetryx Relationship Strength Scores (RSS) of 80+ within the leadership team and with key stakeholders
- Stakeholder feedback specific to meeting skills and behavior change goals.
- Leader feedback that teammates are demonstrating greater EQ and mindfulness within the team & across the organization.
- Coaching expectations are being met.