The Leadership Team Dynamics Program
“We are what we repeatedly do… excellence, then, is not an act, but a habit.”
— Interpreted from Aristotle by Will Durant
Leadership Team Dynamics aims to take a leadership team on a journey from ordinary to extraordinary – developing a team that excels at motivating performance and inspiring a high-trust culture across the organization.
The program framework has five elements. We begin with building a foundation of vital soft skills, then focus on creating effective team dynamics with team coaching. We complement the teamwork with individual executive coaching to foster personal and professional development. Continuous stakeholder feedback and measuring relationship strength provide evidence of progress and insights for coaching.

Element 1. Foundations
Foundations is a one-day program that sets the stage for the Leadership Team Dynamics Program.
The three two-hour workshops focus on understanding and developing the behaviors and skills that create trust, psychological safety, and strong relationships that lead to high-performance and a high-trust culture:
- Clarifying Purpose, aligning Values, and revealing Norms.
- Inspiring Motivation and fostering Change.
- Seeing and closing Experience-Expectation Gaps.


Element 2. Gaps & Nudges Workshop
The Gaps & Nudges Workshop focuses on team dynamics. We start by identifying experience-expectation gaps on the leadership team. Then the team works together to prioritize those gaps and behavior changes that will close those them.
Element 3. Team Coaching with Leadership Huddles
Leadership Huddles continue the learning and growth journey, helping the leadership team reinforce foundations, maintain a growth mindset, and get mental models right. Monthly Huddles begin with a retrospective of progress towards closing experience-expectation gaps, identify additional areas for improvement, and encourage peer collaboration in solving issues.


Element 4. Executive Coaching
Individual Coaching complements the team focused elements of the Program, focusing on inspiring personal and professional potential.
Dr. Hurley uses a stakeholder-based approach to engage each executive in a thought-provoking, data driven process. He rapidly develops behaviors and coaching skills that positively impact the executive, leadership team, and organization.
The 5th Element. Continuous Measurement & Feedback
Putting Hard Metrics on the Soft Stuff
Our proprietary TrustMetryx™ software tracks expectations versus experience at work – uncovering behaviors affecting performance, wellbeing, and culture.
TrustMetryx feedback is a powerful predictor of leader effectiveness. It is a highly effective tool for coaching and incorporating leadership development into a manager’s day-to-day work.

Program ROI: Measurable, Observable Results
We conclude the program when results have been achieved – typically in 6 to 12 months – based on four factors:
- Consistent TrustMetryx Relationship Strength Scores (RSS) of 80+ within the leadership team and with key stakeholders
- Stakeholder feedback specific to meeting skills and behavior change goals.
- Leader feedback that teammates are demonstrating greater EQ and mindfulness within the team & across the organization.
- Coaching expectations are being met.