Reducing Turnover of Newly Hired University Graduates

The Problem

A large division within a global technology company was experiencing greater than 30% attrition of university graduates within the first 18 months of employment.

The Approach

Dr. Hurley began by gathering insights and identifying experience-expectation gaps from current and former new hire graduates, their managers, and other key stakeholders. He then reviewed the gap analysis with the managers, identifying specific soft skills to be developed and key behaviors that required change. Together Dr. hurley and the managers developed nudges – behavior changes that would make a significantly reduce turnover while improving the new graduate experience.

Expertise Provided

  • Assessment & Diagnosis
  • Leadership Development
  • Behavior Change Coaching
  • Soft Skill Metrics

Value Delivered

Within six months, new graduate turnover was reduced by 50% and at the end of 12 months was at a benchmark level of 6%. New graduate self-reported experience and relationship strength scores (RSS) improved from a range of -20 to 15 to 75 to 90.
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New Grad Retention

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